Panasonic Store Taunton

FREE Click & Collect Service

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Delivery Information

Delivery Information

  • Orders are not accepted until we have received payment and confirmed shipment.
  • Deliveries to our standard delivery area around Taunton, Somerset are undertaken by our own staff, or may be by Royal Mail for smaller items.
  • We are only able to specify a date of delivery - we are unable to offer timed deliveries.
  • You should expect delivery to take place within 7 days of placing your order, although we may vary this where unavoidable.
  • All deliveries require a signature upon receipt. We are unable to leave items not safely received and signed for at your address.
  • We are unable to deliver to an address that is different to the address registered to the card used to pay or to a different address other than the address confirmed by Sage Pay.
  • Items are usually shipped in the manufacturers box with no additional packing.
  • Items for delivery outside our standard charging area may incur additional delivery charges due to their location. We will advise this at the time the order confirmation is issued.
  • Deliveries by our staff can include unpacking & installation for an additional charge. Delivery by others will only be to the front door of your home.
  • In order to make a claim of transit damage against a courier, transit damaged goods must be notified within 48 hours of the delivery, and we will require photographs of the goods and the box. Should goods arrive with damaged packaging you must sign and record this on the delivery note, and we strongly advise that you insist on checking the contents prior to signing for acceptance, as you will be otherwise signing that goods have been received in good condition. Or you can refuse the item as damaged on delivery. If an item is refused you must contact us immediately.
  • Any item returned to us without first contacting us may result in the item not being accepted by us or the item will be deemed as returned unwanted and any refund will be made less delivery expenses.
  • We aim to deliver all goods on the date advised, however from time to time situations outside of our control may arise, resulting in delivery not taking place on the advised day. In such instances we can not accept any responsibility for loss of earnings/time, and do not provide compensation for delays in transit. We will do our best to keep you notified of any issues at all times.

Collection in Store

  • You will receive an email confirming the item ordered is in stock and ready for collection.
  • When collecting an order, you must bring:
    • A copy of your order
    • The card on which the transaction was paid
    • Proof of address which was supplied during the payment process